1. Data Controller
The data controller is Adam Khalaila, registered at Evropská 1482, identification number 17752540, contact e-mail info@kultour.cz.
2. What Data We Process
When you make a booking, we process your name, e-mail address, phone number, tour date, selected tour versions, number of guests, optional notes, payment status and reservation identifiers.
3. Why We Process Data
We process booking data to create and manage your reservation, communicate with you, handle payment confirmation, provide the tour, process cancellations or refunds and comply with legal obligations.
4. Legal Basis
The main legal basis is performance of a contract or steps taken before entering into a contract. Some data may also be processed to comply with legal obligations or based on our legitimate interest in protecting and managing our services.
5. Payment Processing
Payments are processed by Stripe. KulTour does not store full card details. Stripe may process payment data according to its own terms and privacy documentation.
6. Hosting and Storage
Website and reservation data are hosted using WEDOS services in connection with the KulTour website. Access to reservation data is limited to authorised administrators.
7. Retention
Reservation data is kept for as long as necessary to provide the service, handle customer communication, cancellations and disputes. Payment and accounting-related records may be kept for the period required by applicable law.
8. Your Rights
You may request access, correction, deletion, restriction of processing or portability of your personal data where applicable. You may also object to certain processing. To exercise your rights, contact us at info@kultour.cz.
9. Supervisory Authority
You have the right to contact the Czech supervisory authority, the Office for Personal Data Protection, if you believe your personal data is being processed unlawfully.
10. Cookies
The current website does not intentionally use marketing or analytics cookies. If analytics or advertising tools are added later, this policy and cookie handling must be updated.
Last updated: 15 June 2026